Omni-Channel Communication

One dashboard to manage all your customer communication in any language

Support for all major platforms SMS, Webchat, WhatsApp, Google Business Messenger, Telegram. Discord.

Illustration of a woman standing in a room, holding a smartphone, surrounded by social media notification icons for WhatsApp, Twitter, Facebook, Instagram, email, and messaging, with notification counts.
help me manage my communication

HOW DOES IT WORK

DIGITAL UPSCALE HAS PARTNERED WITH BABELTEXT TO PROVIDE THIS CUSTOMER EXPERIENCE

LOGIN TO YOUR ONLINE PORTAL

1.

Illustration of a woman with long dark hair wearing a purple polka-dotted shirt, sitting at a desk with a computer monitor, wearing a headset with a microphone, in a modern office setting with a potted plant and floating shelves in the background.

We provide you or multiple people in your team access to a private web portal to start communicating with customers.

Secured by AWS and Australian based.

START RECEIVING MESSAGES

2.

Illustration of a person using a smartphone, with an oversized email app screen in the background showing inbox messages and email icons.

We provide you with a mobile number for your business to start receiving messages and sending messages immediately.

Choose the channels that your customers use and our integration team will help you get them setup.

TAKE IT FURTHER IN ANY LANGUAGE

3.

Illustration of two people using smartphones with chat bubbles, set against a large smartphone background, with decorative leaves and speech lines.

Update your website’s Contact Us page with your unique number and add QR Codes to make it simple for your customers to be directed to your communication channel.

OR go a step further and add personalised welcome messages based on the language your targeted audience uses.

4.

SINGE SOURCE OF TRUTH

Illustration of a woman sitting at a desk with a laptop, smiling, with a speech bubble above her head, and paper with text and an image on the wall behind her.

Our dashboard tracks every detail of your customer conversation, action it and see detailed history of your engagements. Export it to a CRM through our APIs.

READY TO provide a better customer experience?

TALK to an expert now

We cant wait to

  • Take a deep dive into your business and objectives.

  • Establish tailored strategies that propel you towards your goals.

  • Outline expectations, deliverables, and budgets.

You’re in great hands

A person standing in an office environment looking at their smartphone with an email symbol in a speech bubble nearby.

Let us maximise your online presence